Privacy Policy
Last updated: March 20, 2026
1. Introduction
LiquidCRM ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
2. Information We Collect
Account Information
When you create an account, we collect your name, email address, and organization details. If you sign up via a third-party provider (e.g., Google), we receive basic profile information from that provider.
Usage Data
We automatically collect information about how you interact with our platform, including pages visited, features used, timestamps, and device/browser information.
Client & Business Data
Data you enter into LiquidCRM — such as client records, proposals, invoices, and project details — is stored securely and treated as confidential.
3. How We Use Your Information
- To provide, maintain, and improve the LiquidCRM platform
- To authenticate your identity and manage your account
- To send transactional emails (e.g., invoice notifications, password resets)
- To provide customer support
- To detect and prevent fraud or abuse
- To comply with legal obligations
4. Data Sharing
We do not sell your personal information. We may share data with trusted third-party service providers who assist us in operating our platform (e.g., hosting, email delivery, analytics), but only to the extent necessary for them to perform their services. All providers are bound by confidentiality obligations.
5. Data Storage & Security
Your data is stored on secure servers provided by Supabase (backed by AWS infrastructure). We implement industry-standard security measures including encryption in transit (TLS) and at rest, access controls, and regular security audits.
6. Data Retention
We retain your data for as long as your account is active or as needed to provide our services. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal data
- Export your data in a portable format
- Object to or restrict certain processing activities
- Withdraw consent where applicable
To exercise any of these rights, contact us at privacy@liquidcrm.app.
8. Cookies
We use essential cookies to maintain your session and authentication state. We do not use third-party advertising cookies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy, contact us at privacy@liquidcrm.app.